Your questions answered

At North Down Premier Cleaning, we understand you might have questions about our domestic, commercial, end of tenancy, post renovation, or deep cleaning services in Newtownards and Bangor. We pride ourselves on transparency and a bespoke approach. Explore our frequently asked questions below to learn more about how we can contribute to a sparkling clean space for you.

Frequently asked questions

We've compiled answers to the most common queries our clients have, covering everything from our cleaning process to how we ensure your peace of mind. Our commitment to excellence, reliability, and clear communication is at the heart of everything we do. If your question isn't answered here, please don't hesitate to get in touch!

What cleaning services does North Down Premier Cleaning offer?

We offer a comprehensive range of cleaning services tailored to your needs, including domestic cleaning, commercial cleaning, end of tenancy cleaning, post renovation cleaning, and deep cleans. We serve both Newtownards and Bangor areas.

How is the pricing determined for your cleaning services?

Our pricing is bespoke, as every property is unique. We provide a customised quote after an initial consultation and viewing of your property. This allows us to understand your specific requirements and create a cleaning plan built around what matters most to you.

Why is a property viewing necessary before receiving a quote?

A property viewing allows us to accurately assess the scope of work, understand the condition of the property, and discuss your priorities in detail. This ensures our quote is fair, transparent, and perfectly tailored to the service you'll receive, avoiding any hidden charges.

How does North Down Premier Cleaning ensure high-quality service?

We pride ourselves on our detailed-orientated approach and commitment to excellence. Our experienced team delivers the highest quality cleaning, and we are fully insured for your complete peace of mind. We take the time to understand your needs and create a bespoke cleaning plan.

Will I have the same cleaner for every visit?

While we strive for consistency and dedicated teams, our priority is ensuring top-tier service. All our cleaners are professional, thoroughly trained, and adhere to our high standards, guaranteeing consistent quality regardless of who attends your property.

Are there any hidden charges with North Down Premier Cleaning?

Absolutely not. Transparency is crucial to us. Your price will be confirmed after the property viewing and consultation, and our customised proposal will clearly outline all costs involved, ensuring no hidden surprises.

How can I be sure of North Down Premier Cleaning's reliability?

Reliability is a cornerstone of our service. As a local business in Newtownards and Bangor, we are committed to punctuality, professionalism, and consistently delivering on our promises. Our reputation is built on trust and dependable service.

What is the process for booking a cleaning service with North Down Premier Cleaning?

Our process begins with an initial consultation and a viewing of your property to understand your unique needs. Following this, we provide a customised and flexible proposal with a clear quote. Once you approve, we agree on a suitable time and date for the commencement of your cleaning services.

What should new customers know about achieving 'perfection' in cleaning?

While we always strive for excellence and aim to make things significantly better, especially with deep cleans, sometimes absolute perfection might not be achievable in a single visit, particularly in deeply neglected areas. We commit to doing our absolute best to transform your space.

How long will each cleaning visit typically last?

The duration of each visit varies significantly depending on the size of the property, the specific services requested (e.g., domestic, commercial, end of tenancy), and the level of cleaning required. We will discuss and confirm the estimated duration of each visit during your consultation.

Ready for a pristine space?

Have more questions or ready to discuss your specific cleaning needs? We're here to help! Contact us today to schedule your initial consultation and let North Down Premier Cleaning bring a new level of clean to your property.